LaunchGood Support Center

LaunchGood is designed to provide a secure, responsible, and safe way to donate to causes you care about.


We use campaign reviews, secure payment processing, and ongoing monitoring to help protect donors, campaign creators, and the wider community.


Secure Donations


Donations are processed through secure, encrypted payment technology. We also use monitoring tools to help identify unusual or potentially unauthorized activity. Where appropriate, we may contact donors to confirm a transaction.


Campaign Review and Fund Safeguards


Campaigns are reviewed against our guidelines at one or more stages, including submission and before payout. Depending on the campaign, this may include reviewing the campaign creator, cause, supporting documents, and payout account to help establish a clear path for funds to reach the intended recipient.

Some campaigns, including those involving higher-risk regions or circumstances, may require additional review.


Built for a Global Community


Our approach reflects the responsibilities of serving a global community. This includes measures such as identity verification, sanctions screening, anti-money-laundering controls, fraud prevention, and data-protection safeguards.


Donate With Confidence


LaunchGood has safeguards in place to help make giving more secure and responsible. For more information, visit LaunchGood’s Trust & Safety page or contact our Support team at support@launchgood.com for any assistance.

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