A government-issued identification document (ID) is required to verify the identity of the Fundraiser Organizer, Key Controller, or beneficiary. Our Trust & Safety team must verify the required ID before a payout can be issued for your fundraiser. If, for any reason, you cannot provide the ID, reach out to our support team.
Accepted Document Types
We accept the following government-issued identification documents:
- Passport
- Driver's license
- Residency permit
Document Requirements:
Any ID submitted for verification must meet the following requirements:
- The ID must be valid and have at least six months remaining before its expiry date.
- All four corners of the document must be visible.
- The document must not be expired or temporary.
- The photo must be clear, in color, and free from glare or marks.
- For two sided documents, both sides must be uploaded.
- All information on the document must be clearly visible and must not be covered, edited, or altered, including the signature where the ID document type includes one.
- Passports must be signed and submitted with both the signature page (top page) and details page (bottom page) fully visible.
Need further support?
Reach out to a LaunchGood Expert at support@launchgood.com.